The Professionals of CustomNEWS

Committed to Quality, Excellent Service

Teaming with CustomNEWS gets you more than a vendor who produces your convention newspaper. Instead, you get a team of seasoned show daily producers who are aware of the tremendous news and promotional value that show dailies provide and they are dedicated to making each client's convention newspapers a successful endeavor.

The CustomNEWS staff is the best in the business—combining the experience, background and diversity you want for your newspaper. And one reason our business has been so successful is that show dailies are not just a portion or our business—they are our business.

Meet the Staff

The company's founder, Ross E. Heller is publisher of CustomNEWS, Inc. He produced his first show daily at a Greater Washington Society of Association Executives event in 1979 and has been at it ever since. Heller caught the entrepreneurial bug after working as a reporter for the Providence (RI) Journal, as a press secretary for a U.S. Senator, and as a lobbyist for a telecommunications association.

John S. Carter , assistant publisher, is an Atlanta native and has been a journalist during his entire working career. He has served both as reporter and editor at two newspapers and at a newspaper bureau in Washington, DC. In his 16 years at CustomNEWS, Carter has coordinated production for all varieties of show dailies and single-issue previews as well as client service and sales. He brings a wealth of daily reporting and editing experience that provides authenticity to your tailored newspaper product. John received his BA from the Catholic University of America

Tim Mercer , vice president, marketing and assistant publisher, heads up client sales and works as senior production staff for on-site show daily newspapers. Mercer’s 15 years at CustomNEWS follows staff and management positions in broadcast journalism and hospital public relations and marketing. Heralding from Colorado, he brings a broad background in communications to the complex and deadline-sensitive process that makes up a show daily newspaper. Tim earned a BA at Colorado State University and an MA at Ohio University.

Before relocating to the Washington, D.C. area from New Jersey, Jenn Hess worked as a senior editor at a trade magazine publisher that also produced its own show dailies. She’s worked on both sides of a convention newspaper project, and can share that knowledge with clients. Since joining CustomNEWS in 2001, Hess has enjoyed the opportunity to work closely with clients and develop the type of show daily that suits their meeting’s needs. Jenn graduated from the Catholic University of America with a BA.

Graphic designer Diane Nichols provides design and art expertise for newspaper clients. She is a creative artist who works closely with clients to ensure their newspapers look professional and polished. Diane also serves as webmaster for CustomNEWS many internet sites. Her expertise is being utilized by more and more clients who want to extend the reach of their show dailies into cyberspace.

The quality of our people makes CustomNEWS, Inc. the premier convention newspaper publisher in the nation. We invite you to discover how our dedicated staff can make a professional convention daily a reality at your next meeting.

 

Inquiring today could result in your show daily tomorrow.
Contact CustomNEWS at info@customnewsshowdailies.com or call us at 800/627-8723. We’d love to get started.